[6 Months Contract] Government Customer Service Officer (E-mail) (SS)
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Job Description
Job Description:
30 vacancies available! 6 months contract under Government sector division.
• For O Level & above, Salary: $1,950 monthly
• Working hours: Mon – Fri 8am – 5.30pm
• 2 Available Office Locations: near Toa Payoh MRT / Clark Quay MRT
• Expected start work in end-August 2020
• Working hours: Mon – Fri 8am – 5.30pm
• 2 Available Office Locations: near Toa Payoh MRT / Clark Quay MRT
• Expected start work in end-August 2020
Job descriptions:
• Briefing will be provided upon start work
• Assist in attending to customers’ enquiries / issues / feedback in professional manner
• Draft professional replies via e-mail / letter to respond and provide clarification to customers’ enquiries and feedback
• Contact customers through phone to provide further clarification if necessary
• Accurately categories the customers’ enquiries and feedback for follow-up or investigation into company system and escalate the case to the department accordingly
• Briefing will be provided upon start work
• Assist in attending to customers’ enquiries / issues / feedback in professional manner
• Draft professional replies via e-mail / letter to respond and provide clarification to customers’ enquiries and feedback
• Contact customers through phone to provide further clarification if necessary
• Accurately categories the customers’ enquiries and feedback for follow-up or investigation into company system and escalate the case to the department accordingly
Requirements:
• Strictly O Level & above
• SINGAPOREAN only
• Prior customer service officer experience will be an added advantage
• Meticulous and positive attitude to learn
• IT Savvy, possesses good command of English to provide professional replies
• Strictly O Level & above
• SINGAPOREAN only
• Prior customer service officer experience will be an added advantage
• Meticulous and positive attitude to learn
• IT Savvy, possesses good command of English to provide professional replies
Interested applicants, please email your detailed resume to [email protected] or WhatsApp Serena at 98279627 with updated resume.
Regret to inform that only shortlisted candidates will be contacted for further interviews.
Sheu Silk Hui (Reg No: R1982796)
BGC Group Pte Ltd
EA Licence Number: 05C3053
BGC Group Pte Ltd
EA Licence Number: 05C3053
Apply at: https://www.jobstreet.com.sg/en/job/[6-months-contract]-government-customer-service-officer-e-mail-ss-8041634?jobId=jobstreet-sg-job-8041634&searchRequestToken=a6db4647-5e2d-4903-804a-7c795596319c§ionRank=5&fr=SRP%20View%20In%20New%20Tab
Job Summary
Entry level
Primary/Secondary School/O Level, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree
About
Bridging Growing CareersBGC Group is an international recruitment and manpower outsourcing firm that identifies and delivers human capital solutions that is imperative to every successful company’s growth.Having helped 25,000 individuals quickly land rewarding careers in companies that drive industries since our inception in 2005, we believe in developing relationships based on a solid ground of trust between both employers and job-seekers. This is what differentiates us and gives us a competitive edge from the rest.Staying true to our vision of Bridging & Growing Careers Because We Care, we are now proudly listed under Omnibridge Holdings on the Hong Kong Stock Exchange (08462:HK) in 2017.BGC GroupEA License No.: 05C3053www.bgc-group.comTel: 6535 9696Fax: 6671 4858Address: 298 Tiong Bahru Road, #12-03, Central Plaza, Singapore 168730
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