
[6 Months Contract] Government Customer Service Officer (E-mail) (SS)
Job Description
Job Description:
• Working hours: Mon – Fri 8am – 5.30pm
• 2 Available Office Locations: near Toa Payoh MRT / Clark Quay MRT
• Expected start work in end-August 2020
• Briefing will be provided upon start work
• Assist in attending to customers’ enquiries / issues / feedback in professional manner
• Draft professional replies via e-mail / letter to respond and provide clarification to customers’ enquiries and feedback
• Contact customers through phone to provide further clarification if necessary
• Accurately categories the customers’ enquiries and feedback for follow-up or investigation into company system and escalate the case to the department accordingly
• Strictly O Level & above
• SINGAPOREAN only
• Prior customer service officer experience will be an added advantage
• Meticulous and positive attitude to learn
• IT Savvy, possesses good command of English to provide professional replies
BGC Group Pte Ltd
EA Licence Number: 05C3053
Apply at: https://www.jobstreet.com.sg/en/job/[6-months-contract]-government-customer-service-officer-e-mail-ss-8041634?jobId=jobstreet-sg-job-8041634&searchRequestToken=a6db4647-5e2d-4903-804a-7c795596319c§ionRank=5&fr=SRP%20View%20In%20New%20Tab
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