Search Index Pte Ltd

Application Support Analyst ($2600 / Entry Level / Serangoon)

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Job Description

Job Description:

  • Entry level may apply 
  • Goverment Link company
  • Career advancement opportunity
  • Up to $2600 + AWS + Comprehensive benefits
  • Immediate or able to start work in short notice 
Job Responsibilities:
  • Provide technical support to users
  • Monitor performance of systems
  • Develop reference materials
  • Provide information to users on the progress of outstanding support tickets
  • Maintain Service Level Agreement documentation
  • Maintain Systems
  • Carry out routine maintenance tasks to detect and/or prevent ‘faults’ that disrupt user connectivity to systems
  • Generate reports
  • Conduct research on new technology as requested
  • Assist with Incident Resolution
  • Respond to user complaints
  • Assist with problem/issue identification
  • Assist with resolution of basic problems
  • Recommend preventive solutions
  • Escalate problems/issues
  • Log incidents into problem management system
Job Requirements:
  • Possess a Nitec / Diploma in IT / Computer Science with at least 1 year relevant experience
  • Prior experience in level 1 of application supports
  • Able to start work immediately or at short notice an advantage
Other information:
  • Working hours (Normal/shift) : Shift work, roster subject to change based on operational needs
To apply, please send in your detailed resume in MS words format to [email protected]
Kindly indicate your reason for leaving for your past and present employment, last drawn salary, expected salary and earliest availability date in your resume. 
Agnes Lee (Ms)
EA License No 14C7092
EA Registration No R1657049


Job Summary

Entry level Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma
Search Index Pte Ltd


At Search Index, we believe in working closely with our clients in an enduring partnership towards successful career placement. We specialise in identifying, assessing, and recruiting candidates for junior to senior level roles across all industry sectors.We provides end-to-end solutions covering:• Permanent, Contract, Temporary and Project-Based Placement.• Executive Search• Payroll and Staff ManagementSearch Index is committed to providing the highest level of service with our extensive knowledge of human resources, consultancy, and search expertise.(By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.)

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