National University Hospital

Care Coordinator (Part-Time)_Department of Paediatrics (Contract)

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Job Description

Job Description:

Job Description :
  • The Youth Care Coordinator (YCC) be the main personnel helping to execute the pilot Health Optimisation Program and Education for Youths with Chronic Conditions (HOPE YCC) 3-year program (May 2020 to April 2023)
    • HOPE-YCC program is a coordinated, inter-disciplinary hospital-based intervention program developed by the Department of Paediatrics, for youths with chronic diseases who have academic difficulties and come from economically disadvantaged families 
    • The main aim of the program is to provide continual learning and educational support, through coordinated care as well as structured allied health interventions, to help these youths achieve life goals and become independent functional adults
    • We aim to help 50 to 70 youths over the period of 3 years
  • The YCC will be part of the core care team including 2 doctors, 2 therapists
  • The YCC will be in close liaison and partnership with the youths, their families, medical teams, schools and community social service organisations to implement the program interventions
  • This is will be a part-time (0.5FTE) position where working schedules are flexible and negotiable
The Challenges
  • Recruit youths with chronic diseases. We aim to recruit 50 to 70 youths over the 3-year period and working with each youth over a 1-year period (15-20 in 1st year, 20-25 in 2nd/3rd years). 
  • Main liaison between the youths, their families, medical teams, program, social workers and community partners.
  • Help consolidate and coordinate multiple medical and therapy appointments
  • Assist with group therapy sessions by therapists
  • Provide brief but regular interventions and touch points with the youths throughout the program. Some of these specific interventions include:
    • Phone calls, messages and emails to the youths to provide reminders on the principles or strategies that were taught in the program and provide regular motivational messages
    • Liaise with the school and therapists on a regular basis and as necessary to provide updates on the youths, their ongoing challenges and recommended interventions and strategies (that are formulated in discussion with the teachers and therapists)
    • Provide regular brief parental and family support, counselling and caregiver training
  • Perform program assessments, 6-monthly program report to Sponsoring Foundation (Octava Foundation) and collect data to evaluate the program
The Requirements
  • Minimum Diploma/ Degree in science-related field or nursing is preferred
  • Prior experience working with youths and adolescents is preferred
  • Previous experience in healthcare setting preferable
  • Previous experience in social, psychological field preferable
  • Good communication skills. Will need to enjoy talking and working with youths, families, therapists and schools
  • Good team player
  • Basic computer skills including data entry, use of Microsoft word/powerpoint/adobe 
Interested applicants are invited to email a detailed resume stating your current and expected salary by clicking Apply Now.
Please indicate in the subject title as: “Applying for position of Care Coordinator (Part-Time)_Department of Paediatrics (Contract)
We regret that only shortlisted candidates will be notified.


Job Summary

Entry level Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree
National University Hospital


About the NATIONAL UNIVERSITY HOSPITAL The National University Hospital is a tertiary hospital and major referral centre with over 50 medical, surgical and dental specialties, offering a comprehensive suite of specialist care for adults, women and children. It is the only public hospital in Singapore to offer a paediatric kidney and liver transplant programme, in addition to kidney, liver and pancreas transplantation for adults. The Hospital was opened on 24 June 1985 as Singapore’s first restructured hospital. Each year, the Hospital attends to more than one million patients. As an academic health institution, patient safety and good clinical outcomes are the focus of the Hospital. It plays a key role in the training of doctors, nurses, allied health and other healthcare professionals. Translational research is pivotal in the Hospital’s three-pronged focus, and paves the way for new cures and treatment. A member of the National University Health System, it is the principal teaching hospital of the NUS Yong Loo Lin School of Medicine and the NUS Faculty of Dentistry. For more information, visit

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