
Customer Service Assistant Manager/ Manager ( Insurance)
Job Description
Job Description:
- Customer Oriented with strong communication skills
- Independent and able to work in fast pace environment
- Min. 3 years of experience within the customer service function with supervisory experience
- Monitor Digital Communication team performance to ensure Service Level Agreement is met;
- Review and approve escalated appeals
- Manage difficult feedback / situations / complains and resolve any escalated cases assigned by Section Head;
- Recommend new methods to improve operational effectiveness and customer experience;
- To provide structured training schedule to train new joiners and guide junior staff members;
- To provide personal development plans for staff’s progression
- Evaluate the quality of service and be periodically involved in the calibration sessions with the Trainer;
- At least Diploma from recognized institution;
- Min. 3 years relevant experience specializing in Customer Service experience with supervisory experience;
- Self motivated and ability to handle internal stakeholders
- High level of integrity, takes accountability of work and good attitude over teamwork; and
- Takes initiative to improve current state of things and adaptable to embrace new changes.
EA License: RecruitFirst: 13C6342
Apply at: https://www.jobstreet.com.sg/en/job/customer-service-assistant-manager-manager-insurance-8042161?jobId=jobstreet-sg-job-8042161&searchRequestToken=aacc8527-060d-42e0-9f8b-f2afeaaccc5a§ionRank=406&fr=SRP%20View%20In%20New%20Tab
Job Summary

About
Similar Jobs
The largest community on the web to find and list jobs that aren't restricted by commutes or a specific location.
-
Programme Assistant (Student Service)
- Singapore Children's Society
Customer Service Assistant Manager/ Manager ( Insurance) Viewed 1 time Job Description Posted 2 years ago Job Description: Customer Oriented with strong communication skills Independent and able to work in…
Posted
2 years agoCustomer Service Assistant Manager/ Manager ( Insurance)
- RecruitFirst Pte. Ltd
Customer Service Assistant Manager/ Manager ( Insurance) -
Laboratory Biotechnologist
- Cordlife Group Limited
Customer Service Assistant Manager/ Manager ( Insurance) Viewed 1 time Job Description Posted 2 years ago Job Description: Customer Oriented with strong communication skills Independent and able to work in…
Posted
2 years agoCustomer Service Assistant Manager/ Manager ( Insurance)
- RecruitFirst Pte. Ltd
Customer Service Assistant Manager/ Manager ( Insurance) -
Finance Manager, Reporting & Analysis
- VOPAK TERMINALS SINGAPORE PTE LTD
Customer Service Assistant Manager/ Manager ( Insurance) Viewed 1 time Job Description Posted 2 years ago Job Description: Customer Oriented with strong communication skills Independent and able to work in…
Posted
2 years agoCustomer Service Assistant Manager/ Manager ( Insurance)
- RecruitFirst Pte. Ltd
Customer Service Assistant Manager/ Manager ( Insurance)