Customer Service Executive (Retail)

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Job Description

Job Description:

  • Assist in the management of daily showroom opertaions
  • Deliver superior customer service and ensure absolute customer satisfaction
  • Analysing and reporting on showroom-related activities; initiating corrective actions
  • Supervise and train a small Customer Service team in ensuring the smooth running of daily operations with the objective of meeting the Company’s expectation in terms of sales turnover
  • Maintain inventory and ensure items are in stock
  • Ensure product information disseminated is accurate and merchandised to the company’s standards
  • Seek opportunities to improve knowledge about selling, products, sales and service techniques
  • Hands-on, service-oriented, and meticulous team player with good leadership skills 
  • Excellent customer service and communication skills
  • Proficient in Mircorsot Office and familiar with smartphones
  • Must be able to work 6-day work week, weekends and public holidays
  • Diploma/ GCE ‘A’ level/ Higher NITEC/ GCE ‘O’ level with minimum 2 years of relevant experience
  • Familiar with MS office applications or Google Suite
  • Please send application with photographs and expected salary stated
  • Singaporean, Permanentand Residents and non-Singaporeans are welcome to apply


Job Summary

Entry level Diploma, Advanced/Higher/Graduate Diploma


An industry pioneer and global leader, Caesarstone was the world’s first company to establish a new product genre in the industry by harnessing the extraordinary physical properties of quartz, one of nature’s strongest minerals, to create a unique and glamorous product – the original quartz surface. Since 1987, Caesarstone has been skillfully manufacturing high-quality, quartz surface solutions for a variety of applications and uses in private residences, hotels, restaurants, healthcare facilities and retail environments. Today, with an international distribution network spanning over 42 different countries and over 1200 staffs worldwide, Caesarstone maintains its dominance in the global market through continuous innovation, research and development and outstanding quality and design. Caesarstone is listed on the NASDAQ stock exchange in New York, USA With four diverse collections – Classico, Metropolitan, Supernatural – Caesarstone is the ideal starting point whether you are a professional architect or designer or a homeowner who is simply looking to create exceptional personal interiors. Applications include kitchen countertops, backsplashes, bathroom vanities, tabletops, wall paneling, flooring, stair panels, customised furniture and more.

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