Customer Service Officer

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Job Description

Job Description:

  • Customer Service Officer
    For a Water Purification System Company
  • Job Description
    • Permanent Position
    • Salary Range: $2,200- $2,500
    • 5.5-day work week: 9 am to 6 pm (Half day on Sat) (Monday to Sat)
    • Working Location:  North
  • Responsibilities
    • Handle customer service hotline and provide first level of support
    • Provide quality customer service to customers over phone or email
    • Co-ordinate with internal staff and ensure closure of all customer service calls/complaints.
    • Resolve customer queries efficiently and escalate problems/issues promptly
    • Back-up Support order processing in software system
    • Other ad-hoc duties as assigned
  • Qualifications & Requirements:
  • • Minimum GCE ‘N’/‘O’ Level
    • 1 to 2 ears relevant experience in customer service or call center
    • Knowledge of MYOB system would be an advantage
    • Proficient in MS Office (Excel & Word)
    • Ability to work independently with minimum supervision
    • Customer-oriented with good interpersonal and communication skills


Job Summary

Entry level Primary/Secondary School/O Level, Diploma, Advanced/Higher/Graduate Diploma


Hydroflux Marketing Pte Ltd brings our customers the information they need for their optimum health and longevity  We offer the best products at the lowest prices, and to do all this with a very flexible payment plan that all families can afford! We have witnessed the wonderful benefits of alkaline antioxidant water for many years and now it’s time for us to help as many people as we can to achieve these same benefits. Our staff are fully trained and equipped with all the important information to provide customer’s need. In fact, we are sending people to conduct FREE water testing in each and every household in Singapore to let them know how important the water is. We are also committed to customer satisfaction. We are so sure our customers will love our alkaline antioxidant waterthat we offer a 99.9% Satisfaction Guarantee! We also offer great warranties and benefits! We also guarantee that our prices are the best that can be found in Singapore!

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