Search Index Pte Ltd

Customer Service Officer – 5 days / Alexandra

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Job Description

Job Description:

  • 5 days / Alexandra
  • Basic Salary+AWS+VB (Good Benefits!!)
  • Experience in customer service / call center 


  • Handle customer complaints
  • Coordinate with different departments to ensure customer issues are resolved in timely manner
  • Ensure adherence to internal policies, procedures and practices
  • Pitch new ideas/solutions to improve customer experience
  • Works directly with customers to meet their needs, answer their questions and provide support
  • Prepare reports and analyze data
  • Perform all other duties assigned by supervisor or manager


  • Diploma / Degree
  • Basic knowledge of Microsoft office especially Excel and PowerPoint
  • Knows how to handle and resolve customer issues
  • Bilingual in both English and Chinese to communicate with Chinese speaking business associates

Other Information:

  • Working Hour: 5 days / 8.30am-6.15pm
  • Location: Alexandra
  • Duration: Permanent
Interested candidates please submit your updated resume in MS format to [email protected]
We regret that only shortlisted candidate will be notified.

Agnes Chee Yen Ching
EA License | 14C7092
EA Registration Number | R1874069

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Job Summary

Entry level Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree
Search Index Pte Ltd


At Search Index, we believe in working closely with our clients in an enduring partnership towards successful career placement. We specialise in identifying, assessing, and recruiting candidates for junior to senior level roles across all industry sectors.We provides end-to-end solutions covering:• Permanent, Contract, Temporary and Project-Based Placement.• Executive Search• Payroll and Staff ManagementSearch Index is committed to providing the highest level of service with our extensive knowledge of human resources, consultancy, and search expertise.(By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.)

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