Bollore Logistics (Singapore) Pte Ltd

Customer Service Officer / Executive (Airfreight Export)

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Job Description

Job Description:

Main Purpose Of Role:
The incumbent will be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.
Job Responsibilities:
  • Booking of flights with airlines
  • Arrange shipments with customers and contractors
  • Maintain good relationships with both internal and external stakeholders
  • Handle all customers’ enquiries timely and effectively
  • Work closely with internal operations to meet customers’ requirements
  • Ensure compliance with customers’ Standard Operating Procedures
  • Ensure all data are updated correctly in system
  • Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements
  • Track and monitor shipments status and inform customer accordingly
  • All other ad-hoc work instructions from Supervisor / Manager
Job Requirements:
  • At least 1 year of experience in Airfreight and familiar with import and export process
  • Good understanding of Incoterms 2010
  • Self-discipline, initiative, responsible and independent in a fast-paced environment
  • A good team player with good interpersonal and communication skills
  • Flexible / Adaptive to changes
  • Meticulous to details
  • Able to commit OT / weekend duties / after office hours’ coordination
We invite interested and qualified candidates to submit resume for consideration. We regret that only shortlisted applicants will be contacted.

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Job Summary

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Entry level Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree
Bollore Logistics (Singapore) Pte Ltd

About

Bolloré Logistics is a global leader in international transport & logistics with an integrated network of 607 offices in 106 countries. We provide complex yet flexible supply chain management solutions for companies around the world. Our services extend across five core categories: • Multimodal Transport • Customs and Regulatory Compliance • Logistics • Global Supply Chain • Industrial Projects At Bolloré Logistics, we live and breathe innovation. It transforms the way we work when facing the challenges of tomorrow. With a thirst for improvement, we remain ahead of our game to deliver cutting-edge and pragmatic solutions. Guided by our core values, we inspire to deliver a pioneering vision that will reshape the future of Logistic industry. Along the years, we have acquired an extensive knowledge in delivering robust solutions with complete visibility tailored to specific industry needs in: • Aerospace • Automotive • Fragrances & Flavors • Healthcare • High End Retail • High-Tech & Telecom • Mining • Oil & Gas • Perfumes & Cosmetics • Power Technologies Corporate responsibility and sustainability is at the heart of Bolloré Logistics’ culture. We adopt a pro-active approach to introduce sustainable development and social responsibility in every partnership we build. We are also committed to ensure the health and safety of our employees and subcontractors by making Ethics & Compliance a prerequisite in all business activities.

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