Company Confidential

F&B Operations Manager

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Job Description

Job Description:

  • Responsible for managing all operations, including profit, revenue, cash and quality targets.
  • Development of the brand’s strategy and operations.
  • Lead business development initiatives and deliver long term strategic objectives.
  • Create store action plans to drive KPIs. (i.e. Quality Audits, Sales Targets).
  • Stock control (Orders, inventory, consumption, etc)
  • Ensure that quality standards are maintained always.
  • Lead and cooperate towards the company’s marketing campaigns.
  • Coach, lead and mentor team members to achieve sales and profit targets.
  • Recommending effective solutions to increase outlet sales and operations performance.
  • Liaise with suppliers, coordinate deliveries, manage problems with deliveries, coordination with Supply Chain Department, etc.
  • Work closely with the HR department for all staff related matters and ensuring that processes are aligned with HR policy and cooperating in interviews and demand staff calculation.
  • Conduct annual performance/appraisals and review pay packages for outlets staff.
  • Work closely with Training department to come up with SOPs, evaluation of training, training of the staff of the stores, etc
  • Cooperation with Training Dept, developing Training materials for in-house courses.
  • Liaise with HQ finance team, logistic department in a prompt manner.
  • Reviewing business performance reports on a monthly or quarterly basis and provide recommendations to improve on operational issues and implement corrective measures.
  • Responsive and availability during the operation time of the stores.
  • Constantly keep in close contact with suppliers to source for competitive raw materials for the business.
  • Maintain a good working relationship with franchisees and Joint Venture partners to provide them with business support.
  • Work with different departments in HQ to achieve all of the above.


  • At least 5 years of experience in the F&B or Retail Industry.
  • At least 5 years of experience in Operations or similar field.


  • Ability to transmit ideas and vision, verbal and written.
  • Project management and operations skills.
  • Ability to work under pressure in a multitask environment.
  • Written and verbal communication capacity in English (mainly)
  • Microsoft environment experience (Word, Excel, Power Point). Ability to prepare reports, especially in Excel.
  • Valuable experience in quality control systems, ISO or similar.


Job Summary

Entry level Additional InformationCareer LevelManagerQualificationBachelor's Degree, Post Graduate Diploma, Professional DegreeYears of Experience5 yearsJob TypeFull-TimeJob SpecializationsHotel/Restaurant, Food/Beverage/Restaurant
Company Confidential


Company OverviewWe are a F&B company with diverse financial and consulting backgrounds. We invest in our own concepts that we have devoted to develop and expand globally. 

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