ATT Systems (S’pore) Pte Ltd.

IT Assistant Engineer

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Job Description

Job Description:

Operation (Maintenance)
  1. Provide technical services to the maintenance and troubleshooting of the Electronic Queue Management System
  2. Attend and carry out Fault Finding and Diagnosis of systems breakdowns, both on a mechanical and electrical basis, with a focus on providing high levels of service and response times.
  3. Follow Preventive Maintenance work schedules to specified standards and procedures and maintain all relevant written records
  4. Maintain records of all breakdowns and repairs allowing for analysis and compliance with ISO standards
  5. Must be available to attend for any project implementation, assist PM accordingly for successful completion of projects and maintenance issues.
  6. Be available for on call procedures and other responsibilities required.
  7. Handle customer’s inquiry, request and complaints in a professional manner and efficient way.
  8. Proactive in problem solving and initiate in providing IT solutions to improve the operation.
  9. Inform Superior on any stock movements to ensure the availability and stock level for the necessary procurement
  10. Assist in root cause analysis identified by team members together with the Service Engineer and Superior
  11. Assist in project related activities that includes deployment, installation and testing
Project Implementation
  1. Collaborate with vendors to implement project enhancements.
  2. Develop and maintain implementation and enhancement project plans.
  3. Manage project with specific focus on deliverables, tasks and due dates.
  4. Report weekly to respective Project Managers when tasks are at risk till critical path determined.
  5. Perform independently with minimal supervision and work with others developing trusting relationships.
  6. Maintain strict adherence to internal policies and internal controls within organization.
  7. Ensure successful implementations across multiple functions in organization.
  8. Report any delays and initiate plans and alternative solutions.
Job Qualifications:
  • Diploma in Infomation Technology, IT Engineering, Computer Engineering, Electronic or other related fields
  • Familiar with IT desktop support
  • Able to work on stand-by schedule
  • Fast Learner and can work under pressure
  • Resourceful, team player and able to work independently
  • Relevant experience in electrical installation and electrical maintenance is an advantage
 (Ref: 03_180094)

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Job Summary

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Entry level Diploma, Advanced/Higher/Graduate Diploma
ATT Systems (S’pore) Pte Ltd.

About

Our Company's competitive edge lies in its ability to provide a one-stop solution in designing and developing a wide range of electronic systems and subsystems for the public and private organizations. Earning an outstanding performance history in supporting the government and commercial sectors, ATT Group of Companies believes in providing innovative designs, excellent quality and customer satisfaction to our valued customers. If you ever wanted to be part of something different, a dynamic, growing business, then look no further. We’re constantly looking for individuals who believe in doing things differently.

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