EM Services Pte Ltd

IT Officer (Seng Kang)

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Job Description

Job Description:

Roles & Responsibilities

  • Provide on-site support to all our offices in Singapore.
  • Serve as point of contact for all inbound service requests from users.
  • On-site support for desktop applications, emails, printers and other hardware and networking related issues.
  • Track all support with work logs on all cases, close or escalate to second level/vendors and follow up until the problems are solved.
  • Liaise with Vendors and System providers to perform troubleshooting, rectification and assistance in upgrading works on all systems installed in our offices.
  • Source for products, evaluate, propose, install, implement and maintain new or existing office hardware and software.
  • Ensure all endpoints are properly configured and secured with anti-virus protection and according to IT policies.
  • Perform general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment. Housekeeping of server room and equipment Racks.
  • Provided simple application trainings to end-user as required.
  • Implement and audit necessary controls and procedures to protect information according to IT policies.
  • Provide operation support to system and network administrator and vendors.
  • Assist Finance Managers on IT Asset Management processes.
  • Provide assistance to Public Relations Manager on the management of websites and hosting services. (optional)
  • Create and ensure network documentation and diagrams are up to date.
  • To produce reports using Microsoft Word, Excel or PowerPoint for reporting purposes.
  • Oversee IT Vendor performance and report to Management
  •  Office Security management


  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent.
  • At least 2 year(s) of working experience in the related field is required for this position.(optional)
  • Basic troubleshooting skills on Intranet and Internet, TCP/IP, DHCP, Windows and Mac OS, windows security is a must.
  • Willing to travel between offices and to support business operations.
  • Ability to manage IT projects is preferred.


Job Summary

Entry level Additional InformationCareer LevelNon-ExecutiveQualificationDiploma, Advanced/Higher/Graduate DiplomaYears of Experience2 yearsJob TypeFull-TimeJob SpecializationsComputer/Information Technology, IT-Network/Sys/DB Admin
EM Services Pte Ltd


Company Overview EM Services is a leader in the field of property management services, offering specialized services such as property engineering, contracts and projects management in public housing, lifts and playground maintenance, township management and real estate management. E M Services is focused on delivering the highest standard of property management services. We operate in an atmosphere of Professionalism, Integrity and Care (PIC). Professionalism: We know what we do and we do what we know. Integrity: We do the right things even when no one is watching [We do what we say. We say what we do.] Care: We care for our staff, our customers and the environment. [When you fall, we pick you up. When you call, we come. When you waste, we frown.] We strive to transform our 3 service values of PIC into our day-to-day behaviors as we continue to build on E M’s successes. Founded as a joint venture with the Housing and Development Board and Keppel Land Limited, we offer challenging career opportunities in an exciting environment. Our future success as a company depends on our ability to attract, develop and retain the very best people in the business to secure a long line of future leaders.

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