Job Description

·        Installing and configuring computer hardware, software, systems, networks, printers and scanners

·        Supporting, monitoring and maintaining office network systems (Microsoft 365, Trend Micro, Firewall, Hyper-V, VMWare etc)

·        Responding in a timely manner to service issues and requests

·        Providing technical support across the company (this may be in person or over the phone)

·        Setting up accounts and laptops for new users

·        Repairing and replacing equipment as necessary, liaise with IT vendors or suppliers

·        Testing new technology

Job qualifications and requirements

Tertiary qualifications – Computer Science or Information Technology

At least 1 year working experience in supporting network servers, laptops and software in network environment using windows platform preferred.

Those who are starting their career in IT are welcome to apply.

Others

·        A technical, logical thought process

·        Problem-solving skills

·        Communication skills

·        An ability to stick to strict deadlines

·        An ability to prioritize

·        A keen eye for detail

·        Occasionally physical nature to lift heavy equipment