
IT Support
Job Description
Job Description:
Job Description
· Installing and configuring computer hardware, software, systems, networks, printers and scanners
· Supporting, monitoring and maintaining office network systems (Microsoft 365, Trend Micro, Firewall, Hyper-V, VMWare etc)
· Responding in a timely manner to service issues and requests
· Providing technical support across the company (this may be in person or over the phone)
· Setting up accounts and laptops for new users
· Repairing and replacing equipment as necessary, liaise with IT vendors or suppliers
· Testing new technology
Job qualifications and requirements
Tertiary qualifications – Computer Science or Information Technology
At least 1 year working experience in supporting network servers, laptops and software in network environment using windows platform preferred.
Those who are starting their career in IT are welcome to apply.
Others
· A technical, logical thought process
· Problem-solving skills
· Communication skills
· An ability to stick to strict deadlines
· An ability to prioritize
· A keen eye for detail
· Occasionally physical nature to lift heavy equipment
Job Summary

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