Phillip Securities Pte Ltd

IT Support Executive (Frontline)

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Job Description

Job Description:

We are looking for an innovative and forward-thinking team player to join the IT Operations Team! The IT Support Executive will provide end user desktops support and administration of the system.
Responsibilities:
  • Install, upgrade, support and troubleshoot Windows 7/8.1/10, MS Office, and other common software (SW)
  • Install, upgrade, support and troubleshoot for printers, projectors and any other authorised peripheral equipment
  • Dealing with hardware(HW) and SW support queries and issues reported by end users
  • Engage with vendors wherever required to resolve issues related to HW/SW
  • Responsible for tracking hardware and software inventory
  • Familiarize end users on basic software, hardware and peripheral device operation
  • Responsible for administration of IP telephony systems
  • Responsible for administration of VPN users
  • Work with other operation teams to resolve issues
  • Travel between different sites in Singapore when necessary
  • Perform other tasks as designated by the management
Requirements:
  • Minimum Diploma in IT/ Computer Science or equivalent
  • Strong communication and tech support skills
  • At least 1 – 2 years of experience in IT Support or Information Systems
  • Bilingual in English and Mandarin in order to handle technical queries and request from Mandarin speaking counterparts.
  • Hands-on experience on Win7/8.1/10, Active Directory and Exchange
  • Entry-level network troubleshooting skills and understanding of networking.
  • Basic documentation skills are required

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Job Summary

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Entry level Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree
Phillip Securities Pte Ltd

About

Since 1975, PhillipCapital has grown as an integrated Asian financial house with a global presence that offers a full range of quality and innovative services to retail, corporate and institutional customers. Our comprehensive suite of financial products and services includes fund management, managed accounts, unit trusts, insurance planning, regular savings, contracts for difference, exchange traded funds, investment research, equity financing, property; and broking in bonds, securities, futures, foreign exchange, precious metals and commodities. Institutions can also benefit from our corporate finance and advisory services as well as information technology solutions. PhillipCapital (with headquarters in Singapore) operates in the financial hubs of 16 countries, with offices in Singapore, Malaysia, Cambodia, Indonesia, Thailand, Hong Kong, China, Japan, India, Sri Lanka, UAE, UK, France, Turkey, Australia and USA.

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