At Office Productivity Solutions (OPS), we serve as the bridge between you and the world of IT Products & Services. We provide expertise and service excellence to improve your operational efficiencies, visibility of your IT estates and minimizing of operational costs.
Provide support and resolution on 1st level and 2nd level end-user telephonic/email enquiries and issues on in-house and external applications and standard PC and notebook problem related to Hardware and Operating System, file/print services.
Logging of service desk calls and documentation of all user requests and problem resolution in Ticketing system.
Troubleshooting, setup all PC hardware, notebook, MS Windows, O365, Internet browser, VPN, wireless, Outlook email client and other in house or external application problems.
Provides technical assistance to user on basic desktop request as and when require.
Train users on IT equipment usage.
Support software applications.
Identify new applications for implementation.
Perform tasks as and when assigned by superior.
Candidate must posses at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor’s Degree/Post Graduate Diploma/Professional Degree in Engineering(Computer/Telecommunication), Computer Science/InformationTechnology or equivalent.
At least 1 – 2 years of relevant working experience.
Preferably Junior Executive specialized in IT/Computer – Software or equivalent.
Relevant experience in supporting PC/notebook hardware, network printer, MS Windows and standard software (MS Office, Antivirus, internet browser) and Outlook client, desktop setup, wireless, Active directory, printer setup, Outlook client, basic TCPIP troubleshooting, VPN setup/troubleshooting.
Interested applicants are invited to submit a detailed resume indicating the current and expected salary along to us via clicking on Apply Now button below.
We regret only short listed candidate will be notified.
Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree
Office Productivity Solutions is a Singapore based IT Reseller company, and we offer solutions to our customers in order to achieve productivity.
Our products range from Mobile Phones to Mobile Phones' accessories and IT accessories brands like Lenovo. We also sell additional IT accessories such as privacy screen filters and external hard disks to users.
Our services range from rendering various IT support like Laptop and Desktop Repair Services to UPS providing.
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