National Library Board (NLB)

Library Officer, Public Library Operations

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Job Description

Job Description:

Job Responsibilities
  • Provide good customer service
  • Educate customers on library etiquette and promote library collection and services
  • Provide book recommendations, engage customers in storytelling, conduct library tours, develop book displays and programmes
  • Process and handle library items that support collection development and maintenance
  • Assist in organising and promoting outreach activities
  • Maintain service standards
  • Provide smooth support in library operations such as compiling reports and statistics, financial matters, system and administrative support etc.
Job Requirements
  • Good customer service and engagement skills
  • Good communication and interpersonal skills
  • Ability to carry out mobile frontline services e.g. roving in library branches
  • Ability to provide logistics support e.g. carry boxes of books
  • Candidate will be required to perform shift work and work on weekends
The successful candidate will be appointed on a two-year contract in the first instance.
We regret that only short-listed candidates will be notified.


Job Summary

Entry level Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree
National Library Board (NLB)


Established on 1 September 1995 as a statutory board, the National Library Board (NLB) is an agency under the Ministry of Communications and Information (MCI). NLB manages the National Library, 26 Public Libraries and the National Archives. NLB aims to promote reading, learning and information literacy by providing a trusted, accessible and globally-connected library and information service through the National Library and a comprehensive network of Public Libraries.  By forging strategic partnerships to cultivate knowledge sharing, the libraries also encourage appreciation and awareness of Singapore’s history through their wide range of programmes and collection on Singapore and regional content.

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