Operations Assistant

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Job Description

Job Description:

  • Order processing leader for both offline & online orders
    • Handle, process, communicate & record retailers’ purchase orders timely – order input, order confirmation with information needed by retailer, invoice sharing, order tracking, delivery information & promptly communicate these to retailers
  • Handle and process orders on e-commerce platforms like Lazada timely – Trigger order in internal order systems, liaise with internal & external stakeholders like logistics/e-commerce/finance to ensure order fulfilment on platforms
  • Management of communications with third-party warehouse for inbound/outbound deliveries/replenishments
  • Product Serial number monthly compilation for local registration agency when required
  • Customer service to digital platform enquiry
  • Assist with launch/event/animations set up offsite
  • Submission of vendor’s payment applications
  • Prepare all credit note upon Sales Manager or Sales Executive’s approval for returned/damaged/discontinued goods.
  • Provide customer service to digital platform enquiry.
  • Provide general administrative support to the team.
  • Perform other administrative/assignments which management may assign from time to time.
  • Diploma and above
  • Experience in business operations/ sales support and/or customer service strongly preferred
  • Well organized – Ability to manage & fulfill purchase orders across different retailers within SEA & India
  • Committed to meeting deadlines
  • Candidates who’re able to start immediately will be prioritized
  • Excellent verbal and written communication skills, fluency in English & Mandarin.
  • Ability to work independently, flexible and adaptable to fast-paced environment.
  • Experience using Microsoft Office


Job Summary

Entry level Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree


ABOUT US At FOREO, we want to empower you to create the world in your own image. The belief that you are unique is behind everything we do, and everything we do is designed to help you feel naturally beautiful and healthy. That’s what keeps us working hard to create pioneering products that have a positive impact on your well-being. Our approach is a bold one: we don’t just improve existing designs; we tear them down completely and restart from the ground up. It’s a revolution, not an evolution. This creative destruction is at the heart of what we do and is reflected in our unique product designs. Our priorities and values are not dictated by investors or shareholders – our team at FOREO has absolute independence to develop the best well-being products possible. Our challenge is to question conventional thinking, and we are doing that by working on mold-breaking projects at the FOREO Institute founded in Stockholm, Sweden. The LUNA™ line of skincare devices and the new ISSA™ line of dental beauty devices have already smashed the conventions of the health and beauty industry.

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