Sunseap Group Pte Ltd

Operations Executive (Residential)

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Job Description

Job Description:

Job description

  • Handling of customers transfer requests and account closure for Open Electricity Market (OEM) using EBT system
  • Processing of sign up, relocation, renewal, and termination requests
  • Track contracts and renewals
  • Update and maintain database¬†
  • To be the main contact point with SP Services
  • Handle customer enquiries, billing-related matters, and disputes
  • Liaise with channel partners
  • Generate reports
  • Any other administrative duties for customer service, billing, and operations support
Job Requirements
  • Candidate should possess at least a Diploma from an Institute of Higher Learning in Singapore
  • Proficiency in Excel
  • An eye for detail and be meticulous and organised
  • Experience in customer service
  • The ability to thrive in a fast-paced environment
  • Team player with good interpersonal skills
  • Excellent verbal/written communication

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Job Summary

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Entry level Diploma, Advanced/Higher/Graduate Diploma
Sunseap Group Pte Ltd

About

Sunseap Group Pte Ltd is the leading solar energy system developer, owner and operator in Singapore. Sunseap enables government agencies, commercial and industrial businesses, educational institutions, residential facility managers and other institutional clients to reduce their energy cost and carbon footprint with zero upfront payment through solar leasing contracts. Established in 2011, the Company currently has more than 80MW in contracted and awarded capacity, with a mid-term pipeline exceeding 150MW. Sunseap is the only solar company with a Wholesaler (Generator) License and Retailer License (via Sunseap Energy) in Singapore, issued by the Energy Market Authority (EMA) of Singapore. The growth of the renewables industry in Singapore and the region is phenomenal and Sunseap Group is leveraging on it's capabilities to grow our business by at least three times in the next 2 years and concurrently seek a listing on the SGX as well as issue the region's first solar renewable asset backed securities. Sunseap International is a wholly owned subsidiary of Sunseap Group and it is the international business unit to capitalize on regional growth. Refer to website for more details: www.sunseap.com.

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