MTC Staffing Pte. Ltd.

Outsource IT End User Support L2 & L3 | Harbourfront

Viewed 0 times

Job Description

Job Description:

Other Info:

  • Salary: $3500, Contract
  • Location: Harbourfront
Responsibilities:
  • Handle escalations from L1 user support
  • Installation, configuration, testing and troubleshooting
  • Deployment of hardware and software including physical setup
  • Plan and provide End Users systems training
  • Enforce policies, procedures and standards within the team
  • Assist in managing planned/ ad-hoc projects
  • Support based on ITIL standards
  • Manage IT assets, software licenses, maintenance and inventory list in country
  • Manage transfer of ownership of assets
  • Responsible for the upkeep of the servers at customer office and Malaysia
  • File server backup
  • Report generation and mass rollouts using Lansweeper
  • O365 User and Exchange management on-Prem AD and AAD management
Requirements:
  • Diploma/ Degree in Computer Science with expertise in Network and System Infrastructure or similar role for about 3 to 4 years in Service Desk, Field Support, Network and System Administration
  • ITIL Certification / Microsoft Certification / Cisco Certification
  • Strong hands-on experience and knowledge in troubleshooting and deploying Windows 10, desktop, printer, scanner, RF scanner, label printer, and laptop issues
  • Proficient in Office Network, Shared Drive, Wireless and VPN connectivity
  • Demonstrate expertise in End User Service and Support, project management includes infrastructure implementation and application rollout
  • Knowledge of IT procurement, order and delivery process flow and protocols
  • Technical knowledge of Barcode printing and scanning
  • Operation knowledge of Warehouse management or Supply Chain management
  • Prior experience in supporting office and remote office with > 200 end users, Server Room or Data Centre Support, System Integration and Implementation
To apply, kindly submit your CV by clicking “APPLY Now” or email to [email protected]
**Only shortlisted candidate would be notified**

EA Reg. No: R1113411 | Tan Suet Hoon

Apply

Job Summary

wave-1-bottom
Entry level Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree
MTC Staffing Pte. Ltd.

About

MTC STAFFING is a Recruitment and HR consulting firm that serves leading businesses and organizations across various industries. We provide total recruitment and staffing solutions, offering comprehensive scope of human resource services that include:Executive/Specialist SearchPermanent PlacementContract PlacementBulk/Mass Hiring ProjectsWork Pass/Payroll ServicesWe recruit Professionals, Managers, Executives(PMEs), skilled, semi-skilled as well as blue collars workers across a diverse range of industries. At MTC Staffing, everything we do is guided by our values – an unwavering commitment to always do the right things for our clients, our candidates and our people. 

Similar Jobs

The largest community on the web to find and list jobs that aren't restricted by commutes or a specific location.