Singapore Post Limited

Postal Officer (Mailroom)

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Job Description

Job Description:

Job Duties
  • Receiving, counting and recording of incoming mail items and/or hand-delivered items (eg. registered articles, courier items, etc.)
  • Perform counter duties, which include receipt of items/documents from couriers and attend to counter enquiries from customers and members of public
  • Sorting of mail items for distribution
  • Collection and distribution (on foot or by vehicle) of mail items from/to designated work areas according to specified schedules
  • Processing of outgoing mail items:
    • Weighing and franking
    • Preparation of forms, posting dockets, consignment notes, etc.
    • Recording
    • Bagging and labeling
    • Lodging of processed mail at the post office for mailing
  • Processing of outgoing courier items:
    • Checking of Consignments Notes
    • Arranging for pickup of items by appointed courier, if needed
  • Perform ad-hoc dispatch of mail items
  • Tracing of ambiguous mail items and updating of staff listings
  • Perform other administrative duties, which include:
    • Issuance of stationery items to staff members
    • Answer mailroom-related telephone enquiries
  • Compile and submit daily / monthly statistics (computer knowledge on MS Words and MS Excel is required)
  • Perform any other duties assigned by the supervisors from time to time
Working hours
  • Monday to Friday, 830am to 6pm
  • 1 year contract role
  • Eligible for AWS and variable bonus
  • Leave entitlement
  • Medical coverage
  • Some mailroom experience will be an added advantage
  • Required to travel across mailrooms in SG (For floater role)
  • Required to walk around to collect and deliver mails
  • Basic computer skills


Job Summary

Entry level Primary/Secondary School/O Level, Higher Secondary/Pre-U/'A' Level, Professional Certificate/NiTEC
Singapore Post Limited


As Singapore’s designated postal operator, Singapore Post (SingPost) provides mail services to homes and businesses throughout the country, besides pioneering e-commerce and logistics solutions across the Asia Pacific region and beyond. SingPost’s diversified offering includes retail, storage, financial services and integrated business services in addition to its traditional postal activities, and the company now operates in 19 markets with over 7500 employees around the world. The origins of SingPost can be traced back to 1819, when a single mail office was established to serve the newly-founded British trading post of Singapore. Demand for postal services soon began to grow, and the ‘Post Office’ was officially established as a government department in 1858. To learn more about SingPost’s heritage, please visit Today SingPost is listed on the SGX-ST, with its largest shareholders being Singapore Telecommunications Limited (21.8%) and Alibaba Group Holding Limited (14.5%). Being Singapore’s designated Public Postal Licensee (PPL), a position that was renewed in 2017, SingPost is responsible for managing the country’s 57 post offices, 743 street posting boxes and 11,050 POPStation lockers across 156 locations, as well as issuing stamps, maintaining the national postal code system, processing and delivering average 3 million mail items daily. SingPost takes a proactive approach to diversifying its operations, while also ensuring that its various subsidiaries and services are seamlessly integrated. In addition to SingPost’s eCommerce business, an ecommerce enabler that provides brands and retailers with integrated ecommerce solutions, SingPost offers  logistics and fulfilment services to businesses through Quantium Solutions across the Asia Pacific region. Another business, Speedpost provides international shipping to more than 200 destinations across the globe and courier services within Singapore, while CouriersPlease delivers parcels throughout Australia, and Famous Holdings offers international freight consolidation and forwarding. Lock+Store offers self-storage solutions in Singapore, Hong Kong and Malaysia. Together, these end-to-end solutions result in a unified organisation with a firm foothold in a wide range of strategic markets, and a shared vision to become a global leader in both communications and e-commerce logistics. SingPost has received international recognition for the quality of its operations, including awards for customer care, investor relations, digital innovation and e-commerce. Innovative and forward-thinking, SingPost has successfully developed a globally competitive postal and logistics infrastructure which is perfectly positioned to keep pace with Singapore’s ambitious plans for the future.

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