Genic (Singapore) Pte Ltd

Sales Coordinator

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Job Description

Job Description:

    • Duties and Responsibilities
    As Sale Coordinator, you will be reporting to the Senior Manager. Your principal duties include but not limited to the followings:
    • Maintain organized sales records and report month-end goal setting to the senior management team
    • Arrange for creation and distribution of presentations and supporting documents to help sales team generate business leads
    • Support senior management by completing orders and keeping customers informed of delays and delivery dates
    • Monitor and organize inventory while effectively tracking new services and products for sale
    • Contribute to overall customer satisfaction by promptly answering emails and handling orders by phone
    • Establish active communication and engagement with sales representatives to ensure that orders are processed promptly
    • Coordinating the sales team by managing schedules, filing important documents and communicating relevant information
    • Ensuring the adequacy of sales-related equipment or material
    • Responding to complaints from customers and give after-sales support when requested
    • Handle the processing of all orders with accuracy and timeliness
    • Inform clients of unforeseen delays or problems
    • Monitor the team’s progress, identify shortcomings and propose improvements
    • Establish the planning process for the company by converting Sales forecast into feasible manufacturing plan;
    • Create and release production orders and ensure on-time closing of production orders;
    • Oversee preparation and timely release of raw materials to production to meet production orders.  Track usage of raw materials to production;
    • Identify, negotiate and drive resolution of any conflicts with different departments related to material, availability, capacity and order promise integrity;
    • Work closely with Sales, purchasing to update demand forecast and ensure on-time ordering, receipt, delivery, raw materials and finished goods shipments;
    • Oversee and delegate the physical stock transfer between production and warehouse;
    • Prepare monthly report on the performance of production and highlight issues and bottlenecks that may potentially impact the achievement of the production schedule and customer satisfaction;
    • Document planning/scheduling guidelines and processes and support the analysis, development and implementation of new planning best practices;
    • Tracks the progress of goods as they are being manufactured to ensure they remain on schedule;
    • Revises schedules as needed to accomplish certain benchmarks in the manufacturing process;
    • Performs time studies in order to determine how long certain tasks take;
    • Communicates with Manufacturing Manager on what production goals need to be met;
    • Develops plans for streamlining processes so that operations may flow more smoothly.
    • Preparation of DO & Tax Invoice.
    • Preparation of various monthly reports to Management (Sale & Purchase Invoice Summary, Sales & Sales Profit Report, Sale by Segment sales Report, Unit Price Calculation, Bi-yearly Sales Budget Report, etc.).
    You will be required to perform faithfully and diligently the duties of the position in which you are engaged and any other duties that you may be assigned to from time to time.
    • Has good time management skills
    • Good understanding of manufacturing process, and has reasonable expectations as to what can be accomplished within certain timeframe
    • Problem solving and contingency planning skills
    • Takes responsibility for mistakes, and holds others accountable for theirs as well
    • Is flexible and able to react to changes as needed
    • Ability to analyze consumer data to optimize sales efforts
    • Ability to effectively communicate with clients and staff members
    • Advanced analytical and problem-solving skills
    • Skilled in staff optimization and team development
    • 2 – 5 years of supervisory experience in a recent relevant manufacturing environment is preferred
    • No experience may apply
    • Ability to adapt in fast-paced working environment
    • A team leader & player
    • Mon-Fri 08:30-18:00
    • Medical
    • 14-day Annual Leave
  • Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field.
  • Required language(s): English, Mandarin (able to assist queries, concerns and feedback from Mandarin speaking clients effectively)
  • At least 1 Year(s) of working experience in the related field is required for this position.
  • Preferably Junior Executive specialized in Sales – Engineering/Technical/IT or equivalent.


Job Summary

Entry level Diploma, Advanced/Higher/Graduate Diploma
Genic (Singapore) Pte Ltd


GENIC(SINGAPORE) PTE. LTD. was incorporated on 15 January 2016. We are engaged in manufacturing metallic and plastic parts which is engaged in resin cutting, welding and assembly. Since its foundation in Shanghai, China in June 2002, it has changed its business from consulting and marketing survey to machine equipment sales, resin materials and carbon material sales, and now it is "semiconductor and liquid crystal as a bridge between Japan and Asia in the manufacturing industry". We are engaged in the manufacture of metal / resin cutting parts etc for manufacturing equipment, printing / medical equipment manufacturers and sales of resin material. In 2005 we built our own factory, which is engaged in resin cutting, welding and assembly in China Established in Shanghai and has established a solid network with more than 30 partner companies in China and Southeast Asia. With the advancement of customers to Southeast Asia, we established a sales company in Thailand Bangkok in 2014, and will expand from three areas including Japan, China and Southeast Asia As a "trading company with manufacturer functions" in Asia, we aim to become "a company that shines gently and evenly" by building a sales, manufacturing and supplier chain.  

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