W.H. Brennan & Co Pte Ltd

Service Admin Executive, Marine Operation

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Job Description

Job Description:

About us:
Survitec is a global leader in survival and safety solutions to the marine, defence, aviation and offshore markets. Throughout our 160-year history, we have remained at the forefront of innovation, design and application engineering and is the trusted name when it comes to critical safety and survival solutions.
We enable our customers to operate in highly legislative markets effectively and safely, by providing best value products and services. Our people are the experts in the design, manufacture, inspection, service & maintenance of critical safety equipment.

We invite you to join us now, for an exciting career growth!

Job Responsibilities:
• Reporting to Service Administration Manager and providing full administrative support to the Department.
• Handle fire/safety service/government contract service enquiry/order.
• Assist in producing of service reports.
• Prepare input for invoicing through designated system and generate Purchase Order through designated system.
• Prepare delivery documents for the servicing of fire/safety service/government contract service.
• Register service-related orders, produce service certificates & price specifications.
• Correspond with agents & clients regarding operational requests/ issues and work closely with the team to promptly investigate and resolve complaints/problems.
• General filing and weekly progress invoicing and closing of the orders.
• Invoicing and Closure of the order within 5-7 working days upon completion of the job.
• Assist in monthly overtime compilation/technician utilisation report the Department.
• Responsible for general departmental correspondence, sorting and departmental filing system.
• All other administrative tasks as assigned by superiors.
Job Qualifications:
• GCE ‘A’ level, NITEC/Higher NITEC or Diploma in Logistics/Supply Chain Management/ Maritime Business or Diploma in any engineering discipline.
• At least 2 years of relevant experience in the shipping, marine or related industry.
• Passionate about customer service role and ability to work with minimal supervision.
• Possess a high level of integrity and able to work under stress and deliver work schedules.
• Able to meet deadlines through good time management and allocation of priorities
• Strong interpersonal understanding with an awareness of different cultures within the customer base, team and organisation
• Good English Communication skills (writing and speaking).
• Proficient in Microsoft application.
• Good communication skills with the ability to communicate on all levels
• Ability to systematically work independently and in a team.
• Immediate starter preferred.


Job Summary

Entry level Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma
W.H. Brennan & Co Pte Ltd


Survitec is the world’s largest maritime safety business, we’re in a position to turn the whole industry onto a different heading. We’re already beginning to think more radically about how we can assist our customers in their pursuit of continuous improvement – how to do things faster, better, cheaper or easier. With more liferafts, lifejackets, fire systems, safety products and service stations around the world than our nearest competitor, nobody can offer better last mile global coverage than Survitec can. We are determined to use our size and strength to take maritime safety in a different direction – one that delivers new benefits to your business. Whether your requirements are for one off product sales or for complete safety product supply and service agreements, our dedicated teams are always ready to listen to your challenges and are on hand to offer a comprehensive solution, built for your business.  Across its 160-year history, Survitec has remained at the forefront of innovation, design and application engineering and is the trusted name when it comes to critical safety and survival solutions.

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