Dairy Farm Group

Store Operations Manager (Cold Storage)

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Job Description

Job Description:

Achieve the profitability of the assigned stores through efficient and effective management of Sales, Margin, Expense and Inventory.  Conduct routine supervision to ensure high operating and customer service standard with the stores.  Work closely with other support departments on training, recruitment, improvement programs and development projects to achieve Company business objectives. 


  • Formalize strategy and establish business plan to optimize sales, margin and profits of assigned stores
  • Involve in the analysis and forecast of market trend to assist stores to stay ahead of competition
  • Participate in establishing and executing Company policies, procedures and guidelines to entail operational efficiency
  • Conduct routine supervision to ensure all corporate strategies and directives are implemented and executed with excellence at stores to achieve operating  effectiveness
  • Ensure adherence to HR policies at store level to maintain a well coordinated and cohesive organization structure
  • To train, coach, counsel, direct, appraise and act as a participant or prime mover in hiring, promoting, transferring, replacing and compensating the team members in the assigned stores.  To train and develop team members in established techniques and skills, procedures and company policies to reach a higher level of efficiency.
  • Supervise store leaders in ensuring a hazards-free, safe and healthy working environment for team members.
  • To build a motivated and highly satisfied team.
  • Degree/Diploma in any discipline
  • At least 5 years of Retail experience at the Managerial level


Job Summary

Entry level Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree
Dairy Farm Group


Dairy Farm is a leading pan-Asian retailer and operates across four broad formats: Food (including Supermarkets, Hypermarkets and Convenience stores), Health & Beauty, Home Furnishings, and Restaurants. The Group has operations in 11 markets and operates multiple formats in most markets to satisfy different customer segments and trades under well recognised brands. Dairy Farm is a member of the Jardine Matheson Group.

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